A single service desk
Email, web forms, the portal and chat all land in one queue, so Tamworth teams never lose a request between channels.
NSW
Tamworth teams consolidate ticketing, SLAs, assets and onboarding into Fixique — one platform suited to agriculture, equine, regional health and education providers across New England.
Built for Tamworth teams
Everything an IT or support team needs — service desk, SLAs, assets, onboarding and AI triage — in one connected system.
Email, web forms, the portal and chat all land in one queue, so Tamworth teams never lose a request between channels.
Set business-hours policies and escalation paths so support across the New England region stays on time, with breach warnings before deadlines slip.
Track every device and licence assigned to staff in Tamworth — with a request-and-approve workflow tied to the right people.
Turn every new starter or leaver across the New England region into a tracked checklist with owners, due dates and asset hand-offs.
Incoming requests from Tamworth are categorised, prioritised and routed automatically, so agents spend time resolving, not sorting.
Across Tamworth
Teams use Fixique throughout Tamworth and the wider the New England region area, including:
Set up in a day and run your whole service desk from one place. Start free, no card required.