FixiqueFixique

NSW

IT Helpdesk Software in Tamworth

Tamworth teams consolidate ticketing, SLAs, assets and onboarding into Fixique — one platform suited to agriculture, equine, regional health and education providers across New England.

Built for Tamworth teams

One platform to run support across the New England region

Everything an IT or support team needs — service desk, SLAs, assets, onboarding and AI triage — in one connected system.

A single service desk

Email, web forms, the portal and chat all land in one queue, so Tamworth teams never lose a request between channels.

SLAs that hold up

Set business-hours policies and escalation paths so support across the New England region stays on time, with breach warnings before deadlines slip.

Asset management

Track every device and licence assigned to staff in Tamworth — with a request-and-approve workflow tied to the right people.

Onboarding & offboarding

Turn every new starter or leaver across the New England region into a tracked checklist with owners, due dates and asset hand-offs.

AI triage

Incoming requests from Tamworth are categorised, prioritised and routed automatically, so agents spend time resolving, not sorting.

Across Tamworth

Suburbs we serve

Teams use Fixique throughout Tamworth and the wider the New England region area, including:

TamworthEast TamworthWest TamworthSouth TamworthOxley ValeHillvueCalalaKootingal

Other locations

All locations

Bring Fixique to your Tamworth team

Set up in a day and run your whole service desk from one place. Start free, no card required.