A single service desk
Email, web forms, the portal and chat all land in one queue, so Albury teams never lose a request between channels.
NSW
IT Helpdesk Software in Albury
Albury businesses run their IT operation on Fixique — service desk, asset management, onboarding and agile boards — built for the freight, manufacturing and health employers of the Murray border.
Built for Albury teams
One platform to run support across the Albury–Wodonga region
Everything an IT or support team needs — service desk, SLAs, assets, onboarding and AI triage — in one connected system.
SLAs that hold up
Set business-hours policies and escalation paths so support across the Albury–Wodonga region stays on time, with breach warnings before deadlines slip.
Asset management
Track every device and licence assigned to staff in Albury — with a request-and-approve workflow tied to the right people.
Onboarding & offboarding
Turn every new starter or leaver across the Albury–Wodonga region into a tracked checklist with owners, due dates and asset hand-offs.
AI triage
Incoming requests from Albury are categorised, prioritised and routed automatically, so agents spend time resolving, not sorting.
Across Albury
Suburbs we serve
Teams use Fixique throughout Albury and the wider the Albury–Wodonga region area, including:
AlburyLavingtonThurgoonaEast AlburyNorth AlburySpringdale HeightsGlenroy
Other locations
All locationsBring Fixique to your Albury team
Set up in a day and run your whole service desk from one place. Start free, no card required.