A single service desk
Email, web forms, the portal and chat all land in one queue, so Bathurst teams never lose a request between channels.
NSW
IT Helpdesk Software in Bathurst
Bathurst teams manage tickets, SLAs, assets and onboarding in Fixique — one platform for the education, manufacturing, events and government employers of the Central Tablelands.
Built for Bathurst teams
One platform to run support across the Central Tablelands
Everything an IT or support team needs — service desk, SLAs, assets, onboarding and AI triage — in one connected system.
SLAs that hold up
Set business-hours policies and escalation paths so support across the Central Tablelands stays on time, with breach warnings before deadlines slip.
Asset management
Track every device and licence assigned to staff in Bathurst — with a request-and-approve workflow tied to the right people.
Onboarding & offboarding
Turn every new starter or leaver across the Central Tablelands into a tracked checklist with owners, due dates and asset hand-offs.
AI triage
Incoming requests from Bathurst are categorised, prioritised and routed automatically, so agents spend time resolving, not sorting.
Across Bathurst
Suburbs we serve
Teams use Fixique throughout Bathurst and the wider the Central Tablelands area, including:
BathurstKelsoWest BathurstSouth BathurstEglintonLlanarthWindradyne
Other locations
All locationsBring Fixique to your Bathurst team
Set up in a day and run your whole service desk from one place. Start free, no card required.