A single service desk
Email, web forms, the portal and chat all land in one queue, so Rockingham teams never lose a request between channels.
WA
IT Helpdesk Software in Rockingham
Rockingham teams consolidate ticketing, SLAs, assets and onboarding into Fixique — one platform for the defence, heavy-industry and logistics employers of Perth's southern corridor.
Built for Rockingham teams
One platform to run support across Perth's south (Rockingham–Kwinana)
Everything an IT or support team needs — service desk, SLAs, assets, onboarding and AI triage — in one connected system.
SLAs that hold up
Set business-hours policies and escalation paths so support across Perth's south (Rockingham–Kwinana) stays on time, with breach warnings before deadlines slip.
Asset management
Track every device and licence assigned to staff in Rockingham — with a request-and-approve workflow tied to the right people.
Onboarding & offboarding
Turn every new starter or leaver across Perth's south (Rockingham–Kwinana) into a tracked checklist with owners, due dates and asset hand-offs.
AI triage
Incoming requests from Rockingham are categorised, prioritised and routed automatically, so agents spend time resolving, not sorting.
Across Rockingham
Suburbs we serve
Teams use Fixique throughout Rockingham and the wider Perth's south (Rockingham–Kwinana) area, including:
RockinghamBaldivisWarnbroSafety BayCooloongupWaikiki
Other locations
All locationsBring Fixique to your Rockingham team
Set up in a day and run your whole service desk from one place. Start free, no card required.