A single service desk
Email, web forms, the portal and chat all land in one queue, so Kalgoorlie teams never lose a request between channels.
WA
IT Helpdesk Software in Kalgoorlie
Kalgoorlie–Boulder businesses run IT on one platform with Fixique — service desk, asset management and onboarding built for the gold, nickel and mining-services operators of the Goldfields.
Built for Kalgoorlie teams
One platform to run support across the Goldfields
Everything an IT or support team needs — service desk, SLAs, assets, onboarding and AI triage — in one connected system.
SLAs that hold up
Set business-hours policies and escalation paths so support across the Goldfields stays on time, with breach warnings before deadlines slip.
Asset management
Track every device and licence assigned to staff in Kalgoorlie — with a request-and-approve workflow tied to the right people.
Onboarding & offboarding
Turn every new starter or leaver across the Goldfields into a tracked checklist with owners, due dates and asset hand-offs.
AI triage
Incoming requests from Kalgoorlie are categorised, prioritised and routed automatically, so agents spend time resolving, not sorting.
Across Kalgoorlie
Suburbs we serve
Teams use Fixique throughout Kalgoorlie and the wider the Goldfields area, including:
KalgoorlieBoulderSouth KalgoorlieLamingtonHannansWilliamstown
Other locations
All locationsBring Fixique to your Kalgoorlie team
Set up in a day and run your whole service desk from one place. Start free, no card required.