A single service desk
Email, web forms, the portal and chat all land in one queue, so Devonport teams never lose a request between channels.
TAS
Devonport teams consolidate ticketing, SLAs, assets and onboarding into Fixique — one platform for the shipping, agriculture and manufacturing employers of North-West Tasmania.
Built for Devonport teams
Everything an IT or support team needs — service desk, SLAs, assets, onboarding and AI triage — in one connected system.
Email, web forms, the portal and chat all land in one queue, so Devonport teams never lose a request between channels.
Set business-hours policies and escalation paths so support across North-West Tasmania stays on time, with breach warnings before deadlines slip.
Track every device and licence assigned to staff in Devonport — with a request-and-approve workflow tied to the right people.
Turn every new starter or leaver across North-West Tasmania into a tracked checklist with owners, due dates and asset hand-offs.
Incoming requests from Devonport are categorised, prioritised and routed automatically, so agents spend time resolving, not sorting.
Across Devonport
Teams use Fixique throughout Devonport and the wider North-West Tasmania area, including:
Set up in a day and run your whole service desk from one place. Start free, no card required.