FixiqueFixique

TAS

IT Helpdesk Software in Devonport

Devonport teams consolidate ticketing, SLAs, assets and onboarding into Fixique — one platform for the shipping, agriculture and manufacturing employers of North-West Tasmania.

Built for Devonport teams

One platform to run support across North-West Tasmania

Everything an IT or support team needs — service desk, SLAs, assets, onboarding and AI triage — in one connected system.

A single service desk

Email, web forms, the portal and chat all land in one queue, so Devonport teams never lose a request between channels.

SLAs that hold up

Set business-hours policies and escalation paths so support across North-West Tasmania stays on time, with breach warnings before deadlines slip.

Asset management

Track every device and licence assigned to staff in Devonport — with a request-and-approve workflow tied to the right people.

Onboarding & offboarding

Turn every new starter or leaver across North-West Tasmania into a tracked checklist with owners, due dates and asset hand-offs.

AI triage

Incoming requests from Devonport are categorised, prioritised and routed automatically, so agents spend time resolving, not sorting.

Across Devonport

Suburbs we serve

Teams use Fixique throughout Devonport and the wider North-West Tasmania area, including:

DevonportEast DevonportSpreytonMiandettaQuoibaLatrobe

Other locations

All locations

Bring Fixique to your Devonport team

Set up in a day and run your whole service desk from one place. Start free, no card required.