A single service desk
Email, web forms, the portal and chat all land in one queue, so Gladstone teams never lose a request between channels.
QLD
IT Helpdesk Software in Gladstone
Gladstone teams manage tickets, SLAs, assets and onboarding in Fixique — one platform built for the LNG, alumina, port and heavy-industry operators of Central Queensland.
Built for Gladstone teams
One platform to run support across Central Queensland
Everything an IT or support team needs — service desk, SLAs, assets, onboarding and AI triage — in one connected system.
SLAs that hold up
Set business-hours policies and escalation paths so support across Central Queensland stays on time, with breach warnings before deadlines slip.
Asset management
Track every device and licence assigned to staff in Gladstone — with a request-and-approve workflow tied to the right people.
Onboarding & offboarding
Turn every new starter or leaver across Central Queensland into a tracked checklist with owners, due dates and asset hand-offs.
AI triage
Incoming requests from Gladstone are categorised, prioritised and routed automatically, so agents spend time resolving, not sorting.
Across Gladstone
Suburbs we serve
Teams use Fixique throughout Gladstone and the wider Central Queensland area, including:
GladstoneGladstone CBDKin KoraClintonCalliopeTannum SandsSouth Gladstone
Other locations
All locationsBring Fixique to your Gladstone team
Set up in a day and run your whole service desk from one place. Start free, no card required.