A single service desk
Email, web forms, the portal and chat all land in one queue, so Geraldton teams never lose a request between channels.
WA
IT Helpdesk Software in Geraldton
Geraldton teams manage tickets, SLAs, assets and onboarding in Fixique — one platform for the mining, ports, fishing and agriculture employers of the Mid West.
Built for Geraldton teams
One platform to run support across the Mid West
Everything an IT or support team needs — service desk, SLAs, assets, onboarding and AI triage — in one connected system.
SLAs that hold up
Set business-hours policies and escalation paths so support across the Mid West stays on time, with breach warnings before deadlines slip.
Asset management
Track every device and licence assigned to staff in Geraldton — with a request-and-approve workflow tied to the right people.
Onboarding & offboarding
Turn every new starter or leaver across the Mid West into a tracked checklist with owners, due dates and asset hand-offs.
AI triage
Incoming requests from Geraldton are categorised, prioritised and routed automatically, so agents spend time resolving, not sorting.
Across Geraldton
Suburbs we serve
Teams use Fixique throughout Geraldton and the wider the Mid West area, including:
GeraldtonGeraldton CBDWonthellaBeresfordTarcoola BeachMount TarcoolaWandina
Other locations
All locationsBring Fixique to your Geraldton team
Set up in a day and run your whole service desk from one place. Start free, no card required.