Tidio alternative
The best Tidio alternative
A full helpdesk with chat included vs live chat & chatbots.
Teams move from Tidio to Fixique when live chat alone is not enough — they want the conversations to become tracked tickets with SLAs, boards and a knowledge base. Fixique includes chat and the whole service desk in one flat price.
💸 Fixique bundles chat with a full service desk at one flat price, rather than pricing chat separately.
Pricing
Flat pricing, not per agent
The number-one reason teams leave Tidio is per-agent pricing that climbs with every hire. Fixique is one flat price for the whole team.
Free forever, then from $18.99/mo (flat — not per agent)
Free forever to start, then one flat monthly price for the whole team — no per-seat maths.
Start freeFree tier, then from ~$29/month (Starter); higher tiers by conversations / seats
Priced per agent, so every teammate you add increases the bill.
Fixique bundles chat with a full service desk at one flat price, rather than pricing chat separately.
Switching from Tidio
Keep what works, gain what's missing
You don't give things up to leave Tidio — you get the IT-operations pieces it leaves out, in one flat-priced platform.
Parity with Tidio — nothing lost in the move.
- Live chat widget
- Tickets + SLAs
- Self-service portal & knowledge base
- AI triage
Missing in Tidio — built into Fixique.
- Kanban & sprints — Yes
- IT asset management — Built in
- Employee onboarding / offboarding — Built in
Switching from Tidio
Drop Fixique's chat widget onto your site in place of Tidio; conversations become tracked tickets with everything behind them.
See the full Fixique vs Tidio side-by-sideFAQ
Common questions
Is Fixique a Tidio alternative?
Yes if you want chat plus a real helpdesk. Fixique includes a chat widget and turns chats into tracked tickets with SLAs and a portal.
Does Fixique include live chat?
Yes — a website chat widget is built in, feeding straight into your ticket queues.
Other alternatives
All alternativesReady to switch from Tidio?
Start free on your real workflow and see the difference flat pricing and an all-in-one platform make — no card required.