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Comparison

Fixique vs HappyFox

A flat-priced all-in-one ITSM versus a per-agent help desk.

HappyFox is a well-regarded help desk with solid ticketing and automation, but it is priced per agent and leaves IT asset management, employee onboarding and agile boards to other tools. Fixique bundles the service desk with assets, JML onboarding and boards in one platform, at flat pricing that does not climb per agent.

💸 5 agents on Fixique ≈ $18.99/mo flat vs roughly $145/mo on HappyFox.

Pricing

Flat pricing, not per agent

Most tools charge per agent, so your bill grows with your team. Fixique is one flat price — add teammates without watching the meter.

Fixique

Free forever, then from $18.99/mo (flat — not per agent)

Free forever to start, then one flat monthly price for the whole team — no per-seat maths.

Start free
HappyFox

From ~$29/agent/month (billed annually)

Priced per agent, so every teammate you add increases the bill.

5 agents on Fixique ≈ $18.99/mo flat vs roughly $145/mo on HappyFox.

Fixique

Service desk, SLAs, IT assets, employee lifecycle and agile boards in one flat-priced platform.

HappyFox

A capable, polished help desk for support teams that are comfortable with per-agent pricing.

Feature by feature

How they compare

Feature Fixique HappyFox
IT service desk + SLAs Built in Built in
Kanban & sprint boards Built in Not included
IT asset management Built in Add-on / limited
Employee onboarding / offboarding Built in (JML) Not included
Knowledge base Built in Built in
AI triage & drafts Built in Higher tiers
Pricing model Flat Per agent

Who it’s for

Which one is right for you?

Choose Fixique

Internal IT and service teams that want ticketing plus assets and onboarding without per-agent costs.

Choose HappyFox

Support teams wanting a focused help desk and happy to pay per agent.

Switching from HappyFox

Export your HappyFox tickets, contacts and knowledge-base articles and import them into Fixique.

Why teams switch from HappyFox to Fixique

FAQ

Common questions

Is Fixique a HappyFox alternative?

Yes — Fixique covers ticketing, SLAs and a knowledge base like HappyFox, and adds IT assets, onboarding and agile boards at flat pricing.

Can we migrate from HappyFox?

Yes. Export your tickets, contacts and articles from HappyFox and import them into Fixique.

Compare other tools

All comparisons

Try Fixique for yourself

The fastest way to decide is to use it on your real workflow. Start free, or book a guided demo with our team.