We facilitate the creation
of strategy & design

Interactively transform magnetic growth strategies whereas prospective "outside the box" thinking.

Scrum master

Kanban Style
Scrum Board

Visualize your workflow with Fixique’s Kanban Style Scrum Board. Manage tasks, track progress, and improve efficiency with real-time updates. Stay organized and ensure smooth project execution with our intuitive board layout.

Sprint planning

Sprint Management
& Planning

Optimize timelines with Fixique’s Sprint Management. Set goals, assign tasks, and monitor progress. Break down projects into manageable sprints for timely delivery and enhanced team productivity.

Helpdesk management software

Helpdesk management
Software

Enhance your support operations with Fixique’s Helpdesk Management System. Efficiently manage, track, and resolve tickets while improving communication and collaboration. Boost productivity and customer satisfaction with streamlined processes and robust reporting tools.

Everything you need

We offer innovative solutions to optimize efficiency and drive success.

Agent login
Agents
login

Secure access for agents to manage tasks and customer interactions efficiently.

Customer login
Customer
login

Easy access for customers to view and manage their accounts and services.

Group management
Group
management

Efficiently organize and oversee groups for streamlined collaboration and communication.

Customer portal
Customer
portal

A centralized platform for customers to access their accounts, services, and support.

Custom forms
Custom
forms

Create and tailor forms to capture specific data and streamline workflows.

Request types
Request
type

Categorize and manage various types of requests for efficient processing and resolution.

We work with your business
and grow together

Every business is different and we cater them all. Either big or small, we help them all.

Streamline Your Helpdesk management & Issue Resolution Process

Fixique offers powerful issue tracking features designed to help you efficiently manage and resolve problems. Our platform allows you to log, categorize, and prioritize issues, ensuring that nothing falls through the cracks. Use customizable workflows to automate the issue lifecycle from identification to resolution, and track the progress with real-time updates.

With detailed reporting and analytics, Fixique enables you to monitor trends, identify recurring problems, and implement proactive measures. Enhance your issue management strategy and resolve issues faster and more effectively with Fixique.

Project collaboration

Efficiently Organize and Manage Your Projects

With Fixique, project planning becomes a seamless and intuitive process. Our robust tools enable you to create detailed project plans, set clear objectives, and assign tasks with ease. Stay on top of your project timelines with interactive Gantt charts and dynamic scheduling features.

Fixique’s project planning capabilities help you visualize the entire project lifecycle, identify potential bottlenecks, and ensure that every milestone is met on time. Empower your team with the clarity and direction they need to succeed, and keep your projects on track from inception to completion.

Project planning

Enhance Team Collaboration and Communication

Fixique fosters a collaborative environment where teams can work together seamlessly, regardless of their location. Our platform includes features like shared workspaces, real-time messaging, and file sharing, which facilitate open communication and teamwork. Collaborate on tasks, share updates, and keep everyone informed with centralized communication channels.

With Fixique, you can ensure that all team members are aligned, informed, and engaged, leading to better decision-making and improved project outcomes. Strengthen your team’s collaboration and drive productivity with Fixique.

Fixique team collaboration

Ensure Reliable Service with SLA Management

Fixique’s comprehensive SLA management tools help you meet your service commitments and maintain high standards of customer satisfaction. Define, monitor, and manage your SLAs with precision, ensuring that all support requests are handled within the agreed-upon timeframes.

Our platform provides automated alerts and notifications to keep your team aware of approaching deadlines and potential breaches. With detailed SLA reports, you can analyze performance, identify areas for improvement, and ensure compliance. Maintain accountability and deliver exceptional service quality with Fixique’s SLA management features.

SLA
We value our clients

See Your Work from the Perfect Perspective.

Fixique empowers you to visualize your work from the perfect perspective. Our intuitive tools allow you to track tasks, monitor progress, and manage projects efficiently. With customizable views and real-time updates, you can easily identify bottlenecks, prioritize tasks, and stay organized. Gain clarity and control over your workflow, ensuring smooth project execution and improved productivity with Fixique.

Marketing success for the team

What we offer

We offer innovative solutions to optimize efficiency and drive success.

Project management
Project Management

Project management involves planning, organizing, and overseeing tasks to achieve specific goals within a timeline and scope. It ensures efficient resource use, risk mitigation, and successful project completion.

Kanban board
Kanban
board

A Kanban board visualizes workflow, helping teams manage tasks efficiently by displaying work stages and progress. It enhances productivity and collaboration through continuous improvement and clear task prioritization.

Sprint management
Sprint
Management

Sprint management involves planning, executing, and reviewing short, time-boxed work periods in Agile projects. It focuses on delivering specific increments of a project, ensuring continuous progress and iterative improvement.

Release notes
Release
notes

Release notes provide a summary of new features, enhancements, bug fixes, and changes in a software update. They inform users about improvements, resolved issues, and any important updates in the latest software version.

Worksheet management
Worksheet
Management

Worksheet logging involves recording and tracking tasks, activities, and data entries in a structured format. It helps in monitoring progress, maintaining accuracy, and ensuring accountability in various projects and processes.

SLA management
SLA
Management

SLA management involves defining, monitoring, and enforcing service level agreements to ensure that service standards and performance targets are met. It helps maintain accountability, optimize service delivery, and enhance customer satisfaction.

We value our clients

Your Team's Hub for Marketing Success

Fixique is your team's ultimate hub for achieving marketing success. Our platform provides a centralized workspace where you can collaborate seamlessly, track campaigns, and manage tasks efficiently.

With powerful tools and real-time insights, you can streamline your marketing efforts, boost productivity, and drive impactful results. Elevate your marketing strategies

Marketing success for the team

From our blog

Embracing Project Management: Key to Success in Modern Business

Embracing Project Management: Key to Success in Modern Business

In the rapidly evolving business landscape, project management stands as a cornerstone of success, facilitating the seamless execution of projects from inception to completion. The discipline of project...

What’s the Difference Between Helpdesk and IT Support?

What’s the Difference Between Helpdesk and IT Support?

In any organization reliant on technology, effective management and resolution of technical issues are crucial. This is where Helpdesk and IT Support come into play, serving distinct but...

The Silent Heroes of IT: Helpdesk & Monitoring Services

The Silent Heroes of IT: Helpdesk & Monitoring Services

In today's digital world, businesses rely heavily on technology to drive their operations, making IT systems the backbone of nearly every industry. Whether it's managing customer data, facilitating...